How it works - FAQ & Help
Rogavi is an exciting new way to help charities raise more money . It takes a proven method of fundraising - the charity raffle - and makes it work even better online.
Rest assured we respect your privacy to 100%, we will not send unsolicited emails to you.
Rogavi takes a standard fee of 20% of the proceeds for each raffle with no hidden fees added.
Rogavi acts as external lottery managers to the charities where we manage all aspects of the raffles under licence from the Gambling Commission. Included in this fee is; unlimited transactions, regulatory compliance, ticketing,accounting and lottery returns. Crucially we give charities the online marketing tools to promote their prizes with banners and emails.
We can help the charity to promote the raffle to new supporters. We work with publishers online who promote these in return for a marketing fee. Where a new donor is generated there is a 10% marketing fee.
By law 20% must goes to the charity from all proceeds. As a comparison, the National Lottery returns 28% for good causes. With Rogavi, you are giving directly to the charities you want to support.
The UK Gambling Commission is the regulatory body for casinos, bingo clubs, gaming machines, and the larger society and all local authority lotteries in Great Britain.
The Gambling Commission regulates gambling in the public interest. It does so by keeping crime out of gambling, by ensuring that gambling is conducted fairly and openly, and by protecting children and vulnerable people from being harmed or exploited by gambling. The Commission also provides independent advice to government on gambling in Britain.
There are two types of prize raffles, on target or by date. A target based raffle is where there are a fixed number of tickets available at a set cost. A raffle by date is where there is no target to be met but a date deadline is reached.
You can purchase as many tickets as you like for each raffle. When all the tickets have been purchased or the date deadline is reached then the winning ticket is determined by random number generator.
The likelihood for each ticket is one divided by the number of tickets available. For example, if there are 100 tickets available for a particular prize each ticket has a 1 in 100 or 0.01 chance of winning. If you purchase multiple tickets in a raffle then your chances of winning increase. In the example above if you purchased 5 tickets you would have a 1 in 20 (5 in 100) or 0.05 chance of winning. If you purchase all the tickets available in a raffle then you are guaranteed to win that prize.
Rogavi does not have a house edge as the chances of winning one of the prizes is exactly equal to the true odds. So if there are 100 tickets available each ticket has a 1 in 100 chance of winning.
All funds from ticket sales are credited to a client account held with Barclays Bank PLC. When a raffle takes place proceeds are paid directly from this account to the charity.
At all times there is a separation between funds from ticket sales and Rogavi trading income. This is a key provision of Gambling Commissions license compliance and is there to protect you the user.
If you are dissatisfied with any aspect of Rogavi, they you need to complain directly to:
complaints@rogavi.net
Please state your name and contact details and a detailed description of the complaint. A member of the team will respond in writing via email to you within 72 hours.
If you are not satisfied with our response to your complaint, then you can complain to the Fundraising Standards Board. If the complaint is about a potential breach of a Fundraising Code of Practice or the Fundraising Promise, they will investigate the complaint and work with you and us to try to resolve the problem.
If we cannot then resolve the complaint to your satisfaction, you have the option to take the matter to the FSRB Board of Directors. They will review the complaint and decide whether to uphold or reject it. If the complaint is upheld, then they have the ability to specify we take action to resolve the matter. If the complaint is a serious breach of the Institute of Fundraising’s Codes of Fundraising Practice or the Fundraising Promise, then they can withdraw our membership from the Fundraising Standards Board scheme.
You can buy as many tickets as you like in each raffle and the more tickets you buy the more chance you have of winning. If you buy all the tickets in a raffle then you are guaranteed to win the prize offered.
We accept all major credit and debit cards including Visa, Mastercard, Solo, Delta, Switch and Visa Electron. When you use your card to buy a ticket we guarantee that it will be a secure transaction. Our website uses the strongest commercially available level of encryption 128-bit Secure Socket Layers (SSL) verified with a Networksolutions SSL Certificate. This means that your transaction is secure and your information cannot be hi-jacked or redirected to anyone but Rogavi. Look for the padlock symbol in your browser as a sign of this security.
For added security we use Verified by Visa and Mastercard security.
Unfortunately, as with an offline charity fundraising event, any tickets purchased in the raffle will not be eligible for Gift Aid. However, if you simply want to make a donation to a charity then you will be eligible for Gift Aid. Rogavi will collect all the information required for the charity to claim the tax back.
Winners will be drawn as soon as the last ticket has been bought or the date deadline reached. All tickets are raffled and a winner chosen using a random number generator. Winners will be informed by email and online within 48 hours that they have been successful.
We want you to enjoy your gambing experience with us and therefore ask you to bet responsibly. Betting is fun as long as you stay in control. If you think that you might have a problem with gambling there are a number of organisations who can help you including http://www.gambleaware.co.uk and http://www.gamcare.org.uk.
Registering for Rogavi makes it easier for you to use our service in the future. Once entered, your details will be securely stored and you will not need to enter them again. You can sign into your account page at any time to view details of raffles you have entered and any prizes you have donated, or to edit any of your account details. By submitting your email address it also means you will receive our newsletter, which will keep you updated with latest raffles, winners and other news. There is an option for you to opt out of this if you do not want to receive it.
You can donate anything that you think people will want to win. Prizes offered in the past range from luxury holidays and football season tickets to iPods and signed books. Please make sure that any prizes offered are in good condition and that you guarantee that people will be able to take up the prize if they win. If there are any circumstances where the prize offered is not available after the draw then you should be able to offer something to the same value including cash as agreed with the winner.
The amount of money you want to raise is largely up to you, as the money will be going to your chosen charity. A good guideline would be the monetary value of the item you are offering. So if you are offering a computer worth £300 then set your fundraising target at that. If your prize value is non-tangible then please use your judgement to set a value based on what you wish to raise.
The ticket prices should be set at an amount that you realistically think someone would pay to be in with a chance of winning that prize. For example if your prize donation has a high value or is in some way unique then you can set a higher ticket price. If your prize is of a lower value then the ticket price also needs to reflect that. Remember that you need to sell enough tickets to be able to reach your fundraising target too, so don't set ticket prices too high so that no one buys them, or too low so that not enough people buy them before the raffle deadline.
Please describe your item in as much detail as possible. You are using the description to sell tickets to people so the description needs to ensure that people will be interested enough in the item to want to be in with a chance of winning it.
Details to include are whether the item is new or used, how many people are eligible to take up the prize if it is an event, if there are any terms and conditions attached to someone taking up that prize. Please ensure that your description is accurate as Rogavi cannot be held responsible for any misleading information about the prizes offered.
What if my chosen charity is not in the drop-down menu? Rogavi is currently working with a selected number of charities and those are what you see on the drop down list. If there is a charity you would like to support and you do not see it please contact us.
2.5% is our fee for donations, including transaction fees and Gift Aid reclaim. This is half the cost of most donation services on the market today.
5 most popular prizes
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